Terms and Conditions

Product Returns:

Perishable items: Once meat leaves our farm, we are not able to accept returns. When dealing with a perishable product, ensuring that the cold chain was never broken is required. We do our best to ensure packaging exceeds expectations in regard to insulation. Ultimately, we are a farm, not a distributor or fulfillment center. As long as the items the customer ordered were fulfilled correctly, we expect the customer to keep them. We stand by the quality of all of our products. But we are human - if we make a mistake, we will certainly do our best to correct it. If there is an issue with your order, please reach out to us immediately.  We appreciate you and value your business. 

Weather Delays
Inclement weather and other unforeseen circumstances may delay your shipment. We are not responsible for shipment delays caused by adverse or unpredictable weather conditions, but we do guarantee the condition of your order upon arrival.